Apple had a press conference to attempt to give it a positive spin to the multiple problems facing the iPhone 4. Antenna hardware placement, flaky communications, calls dropped, etc; all of these reportedly to be fixed with a software fix that does not address all issues. If the particular problem you are facing is not fixed with this software patch; then you can either be reimbursed the case you purchased or get a new one from Apple for free. If you are still unsatisfied; you can return your iPhone 4 for a full refund.
Steve Jobs has indicated in today’s press conference that all phones have weak spots… he carried on to demo with video (not live) how several competing smartphones experience a drop in the number of bars when held in a particular “weak spot”. None of them dropped the call (as the iPhone 4 does).
I am sorry, but trying to excuse oneself by claiming everyone else does it too is just not going to cut it for me. For the millions of iPhone 4 users that purchased the device, Apple should be giving them two simple options: replacement or full refund.
Also a software solution for a hardware design flaw is just not enough, and even more insulting trying to cover with a case that would just prevent conductivity to the antenna, but still reduce the signal via induction. Apple should have recalled the phones and replaced them altogether with ones that work as advertised.
On top of everything, I am still wondering if the “low bandwidth” issue that iPhone users have experienced forever isn’t related to poor signal gain from the iPhone itself. They seem to be the only AT&T users complaining. I have been using smartphones on the AT&T network since 2007 and I have not experienced low bandwidth except when underground or behind thick concrete building walls, which would be expected due to the way the microwaves behave in those particular scenarios.